Frequently Asked Questions
Everything you need to know about your new favorite loungewear.
What is the Jambys 'No-Risk' return policy?
We offer a 77-day trial period. If you don't love your first pair of Jambys, you can return them for a full refund, even if you've worn and washed them.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location.
What makes Jambys fabric different?
Our signature fabric is made from a proprietary blend of Modal and Spandex, designed to be breathable, incredibly soft, and heavy enough to wear around the house without being see-through.
How should I care for my Jambys?
To keep your Jambys soft, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid bleach and ironing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
How do I know which size to order?
Jambys are designed to be unisex and have a relaxed fit. We recommend checking our detailed size guide, which includes measurements for height and weight recommendations.